Make room for the first question
The imagined roundtable begins with a simple exercise: describe an unfamiliar process without using specialist terms. Participants notice how often a familiar phrase to one person can leave another unsure where to start.
Clarity is a practical choice
The fictional discussion considers short written summaries, meaningful headings and time to ask follow-up questions. The emphasis is on making information easier to use, rather than making a difficult topic appear simpler than it really is.
An editorial illustration
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